Contact us Here are some shortcuts to reaching people who will be glad to respond to you. Email Or Call ThumbDrive Online Store orders@trekstorusa.com Questions about an order you placed recently? In all correspondence, please be sure to include your name and the order number in question. help@trekstorusa.com If you want to report a technical difficulty experienced while attempting to order or while browsing our store. support@trekstorusa.com If you need help on using the product you purchase, or experienced difficulty in using the product. general@trekstorusa.com If you have comments or suggestions about our service, product offerings or any other aspect of our store. Call us: (888) 873-5199 Customer Service Hours: 8 a.m. - 6 p.m. Mon-Fri (Pacific Standard Time)